We Are Disrupters
Rapid advances in technology are creating an exciting new frontier for innovation in the insurance brokerage industry. At Graham Company, our paramount goal is, and always has been, to provide the best possible client experience. To that end, we are proud to be early adopters of forward-thinking technologies – disrupting the industry by delivering new ways to enhance workflows, reduce costs and provide clients with unmatched insights into their entire risk portfolios. Our approach to client service is time-tested over our six-decade history and powered by next-generation technology and data analytics. As part of our commitment to being at the forefront of innovation in the brokerage space, our dedicated Innovation Team is responsible for developing technologies and identifying partnerships that enable us to reimagine risk management and insurance programs for our clients. We will continue to push the envelope to enhance the client experience through the latest technology solutions on the market.
Innovation & Technology
Innovation has always been a focus at Graham Company. We are always working with our clients to embrace technology infused solutions in an effort to stay ahead of the curve with the goal of all of our strategic initiatives ultimately being to improve the customer experience.
Incident Tracking
In the event of an injury or claim, we want incident tracking to be as quick and easy as possible for our clients in a variety of industries. iReportSource is a complete safety management system accessible via mobile app, allowing client supervisors to report incidents directly to insurance carriers. Supervisors can also submit observations of their workers’ unsafe behaviors with the goal of proactively lowering incidents on the job.
GrahamAlytics®
Launched in 2013 and continuously refined and enhanced, our unique proprietary business analytics system, GrahamAlytics®, consolidates a client’s historical loss information from many sources into one snapshot. The system provides a clear picture of claims activity and drills down on trends, creating transparency into the client’s overall loss experience. With GrahamAlytics®, we enable our clients to harness their data to drive actionable insights that will improve business operations and reduce their total cost of risk.
TrustLayer
TrustLayer is an easy-to-use tool to make it easier for you to manage vendor compliance through a streamlined workflow that verifies coverage, checks exclusions, and gets insight into insurance validity in real-time. This can help you reduce risk, save time and reduce operating costs, all while giving you the peace of mind that the vendors you work with will have the correct coverage.
Graham Exchange
We understand the importance of keeping detailed records of our clients’ claims and risk portfolio but want to avoid delaying business operations with the hassle of mailing and faxing documents. Graham Exchange is our online, secure platform that cuts down on human error and streamlines documentation by providing easy accessibility for more than 5,000 eSignature documents and the completion of insurance applications.
Artificial Intelligence & Machine Learning
In construction and manufacturing industries, sprains and strains are some of the most common injuries affecting our clients’ employees. Humantech’s sensorless motion-capture technology uses artificial intelligence and machine learning to obtain real-time ergonomics and risk assessment data on sprains and strains to better develop effective worksite solutions. Without the need for wearables and accessible on any smartphone, Humantech allows us to help clients create repeatable and scalable processes that reduce injuries and increase efficiencies.
"The goal of all of these strategic initiatives is ultimately to improve the customer experience. What we do from an innovation standpoint makes it easier to do business with Graham."
- Michael McIntire, Chief Technology Officer, Graham Company